Pay Your Insurance Bill

To our customers who are experiencing payment difficulties due to COVID-19: If you would like to discuss flexible payment options, please call 1-800-Arbella (272-3552) to speak with one of our customer service representatives. If you would like to explore ways to modify your coverage to reduce your premium, please contact your independent agent to review your options.


Choose the method that’s most convenient for you.

Here at Arbella, our goal is to make every aspect of your insurance experience convenient, efficient, and secure, including paying your insurance bill. That’s why we have several different options for you to choose from, each one is available 24 hours a day, seven days a week.

Ways to pay your bill


  • 24 hours a day, seven days a week
  • Safe and secure
  • Access to all of your billing and payment history
  • Enroll in paperless billing
  • Available as a mobile app on the App Store and Google Play Store


  • 24 hours a day, seven days a week
  • Safe and secure
  • Or you can choose to pay online through your bank’s online payment system

By phone

  • Pay your bill with one simple phone call
  • 24 hours a day, seven days a week

Auto Pay

  • Monthly installments deducted automatically
  • No monthly installment fees
  • Never miss a payment
  • Easy to set up or make changes

Billing plans

  • Check out our billing plans for individuals and businesses.

You can also mail check payments:

Arbella Insurance Group
P.O. Box 55392
Boston, MA 02205-5392

Overnight mail:

Arbella Insurance Group
1100 Crown Colony Drive
Quincy, MA 02169