a lady talking on a phone.
a lady talking on a phone.

Here for you

How can we help?

Our friendly and knowledgeable customer service representatives
are standing by to help you. Choose an inquiry type below to
submit your questions or concerns.


having a doubt in mind ? reach out to us !
Need help now?

Give us a call to speak with a representative, Monday-Friday from 8-5.

1-800-ARBELLA (1-800-272-3552)

Where to find us

Arbella Home Office
1100 Crown Colony Drive
P.O. Box 699195
Quincy, MA 02269-9225

1-800-ARBELLA (1-800-272-3552)
Fax: (617) 773-4760

Our home office is headquartered in Quincy, MA, which also serves as a claim service center for nearby customers. We have several Branch Offices throughout New England where you can get help closer to home with claims, drive-in appraisals, and more.

Tools & Resources

ship small image.

Manage your account online via myArbella and our mobile app. Easily view your policies, pay bills, report claims, and more.

Office Image
Branch Offices & Drive-In Claim Centers

Find a location nearby to get help with a claim or a drive-in appraisal. You can report a claim online or by phone 24/7.

Car Repair
Local Repair Shops

Find a body shop near you.

Insurance for New Englanders

Arbella sells insurance through local independent agents, and we work with some of the best in the area. They live and work where you do, and their expert advice given with a personal touch can make all the difference in getting you the insurance you really need.