Report an Accident

Out of concern for the health and wellbeing of our customers and employees, Arbella’s auto appraising drive-in locations are closed until further notice. If your vehicle needs to be appraised, our claim team will work with you to initiate the process with your photographs through Arbella Quick Claim, or we can schedule an appraisal appointment for a convenient date in the future. All other areas of our claim organization remain fully operational. If you have any questions, please call 1-800-ARBELLA (272-3552). Thank you for your patience and understanding.


Here to get you back to normal.

Here at Arbella, our claim process is focused on giving you back that feeling of control. That’s why we’ve made the process easy, with convenient ways to report your claim. This process should take no more than 15 minutes.

By phone

Call 1-800-ARBELLA (272-3552) 24 hours a day seven days a week.


Report a claim at any time by filling out the form at the bottom of the page or by logging into your MyArbella account where you will have access to all of your claim information for easier tracking. Not an Arbella customer? Report a claim at any time by filling out the form at the bottom of the page.

What you can expect after you report your insurance claim.

After you report your claim, you will be assigned a claim number and contacted by a Claim Service Specialist. This person will be your dedicated representative. He or she will be knowledgeable, close by, and committed to guiding you through the entire claim process.