Our Promise to You
Arbella is committed to resolving your claim quickly and fairly. Whether your loss involves your car, home, or business, it’s our job to ensure that we exceed your expectations at a time when you need us most. Here’s what you can expect from us...
We promise to:
- Provide you with a thorough explanation of the claim process and guide you through it
- Return your calls within the same business day
- Promptly inspect your damaged property
- Complete a timely and thorough evaluation of your claim
- Work quickly to resolve your claim fairly
The Claim Process
We appreciate the impact an insurance claim can have on your life, and when it comes down to it, our job is to be there when you need us most. Below you can find information about the claim process for your type of claim.
We’re here to help. Please don’t hesitate to contact us any time you have a question.
Sincerely,

Joseph L. Salerno II, SCLA
Vice President, Claim
Arbella Insurance Group
Glass insurance claims
Car insurance claims
Home insurance claims
Business insurance claims