Insurance Claim Service Center and Branch Claim Offices

Our claim offices and drive-in centers are currently open to visitors by appointment only. For more information, please see our COVID-19 Update.

Whether you filed a claim for your auto, home, or business insurance, we here at Arbella are committed to helping solve the problem. Contact our Claim Service Center or one of our Branch Claim Offices in Massachusetts and Connecticut. We’re standing by!

Claim Service Center

Our centralized Claim Service Center is where:

  • All new claims are reported
  • All mail is processed
  • Routine questions are answered

Please send all correspondence to:

1100 Crown Colony Drive
P.O. Box 699195
Quincy, MA 02269-9225
Map & Directions

Call us: 1-800-ARBELLA (272-3552)

Fax: (617) 773-4760

Local claim offices

Click on any of our local insurance claim office locations below for a map and directions.

Bridgewater, MA
Quincy, MA
Wakefield, MA
West Springfield, MA
Farmington, CT