Claims
Car Insurance and Home Insurance in MA, NH, CT, RI - Arbella Insurance

Out of concern for the health and wellbeing of our customers and employees, Arbella’s auto appraising drive-in locations are closed until further notice. If your vehicle needs to be appraised, our claim team will work with you to initiate the process with your photographs through Arbella Quick Claim, or we can schedule an appraisal appointment for a convenient date in the future. All other areas of our claim organization remain fully operational. If you have any questions, please call 1-800-ARBELLA (272-3552). Thank you for your patience and understanding.

 

Here to get you back on course.

Our philosophy: "To earn our customers' trust in our first conversation; their loyalty by our last.”

You need your insurance company most when you have a loss. Just like your neighbor who’s there to help when your car breaks down or to lend a hand mending a fence, we’re at our best when you need us most.

Our claim process is built around one simple goal: to get your life back to normal. As soon as you report your claim – whether through our MyArbella portal for Arbella customers or by reporting your claim, one of our Claim Service Specialist will be assigned to you. He or she will guide you through the entire process, until you’re back on the road, back in your home, or back in business.

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