In observance of Memorial Day, all Arbella offices will close at 5 pm on Friday and will reopen on Tuesday, May 31st. This includes Customer Service and the Drive-in Claim Centers. As always, if you need to report a new loss or have an emergency claim need, you may reach us by calling 1-800-ARBELLA (272-3552) or clicking here to file a claim.


October 4, 2021

Arbella Insurance Names Liz Kim as the Newest Member of its Board of Directors

The Arbella Insurance Group (Arbella) is pleased to announce the appointment of Liz Kim as the newest member of its Board of Directors. She will be joining Chairman, John F. Donohue and Vice Chairman, Francis X. Bellotti in her new advisory role.

“We are honored to have Liz continue her journey with Arbella,” said Donohue. “She has been a strategic team member in the Arbella family for many years and she represents our values to the core. We are excited to continue relying on her expertise and knowledge of the industry and our business. We have no doubt that her passion for people, relationships and Arbella will shine through her counsel as a Board member."

This is a natural transition for Ms. Kim, who retired from Arbella’s Claim department in June 2020 after 32 years with the company. During her tenure at Arbella, she oversaw a variety of departments in the Claim organization. One of her most impressive accomplishments was building Arbella’s Claim Service Center from the ground up in 2007. Since then, she worked to make it the world-class claim service provider that it is today. While in her role as Assistant Vice President, Ms. Kim provided stability, employee guidance and coaching, and built strong relationships with Arbella’s independent agents and colleagues.

“Liz has always been a consummate claim professional as well as a long-time Arbella champion and cultural leader,” Donohue added. “Her experience and history working in the insurance industry puts her in a great position to provide meaningful input to continue driving Arbella’s business forward.

Ms. Kim holds a BA from Boston University and currently resides in Scituate, MA. Passionate about volunteerism, she also serves on the Board at Father Bill’s and MainSpring, a regional leader of services to prevent and end homelessness.


About the Arbella Insurance Group

Established in 1988, the Arbella Insurance Group ( is an A rated company by AM Best, with more than $800 million in revenue and approximately $1.8 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal’s “Best Places to Work” for 13 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships and community focus.

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For more information:
Christine Williamson
Greenough Brand Storytellers