In observance of Memorial Day, all Arbella offices will close at 5 pm on Friday and will reopen on Tuesday, May 31st. This includes Customer Service and the Drive-in Claim Centers. As always, if you need to report a new loss or have an emergency claim need, you may reach us by calling 1-800-ARBELLA (272-3552) or clicking here to file a claim.


November 2, 2021

Arbella Insurance Promotes Three Members of IT Department

The Arbella Insurance Group (Arbella) is pleased to announce the promotions of three key members of its IT department including Karen Jansky, Mike Ledoux and Chris Look. Reporting to Arbella Senior Vice President and CIO, Paul Brady, these employees bring decades of combined IT expertise to Arbella and have each made considerable contributions to the company in the areas of application development, IT security and infrastructure management.

Karen Jansky has been appointed Assistant Vice President (AVP) of Application Development. She has been a key member of the IT organization for over 20 years. Throughout her career, she has delivered on her project commitments, built dynamic teams, fostered a great working environment and maintained excellent relationships with her business partners.

Mike Ledoux has been promoted to Assistant Vice President (AVP) of IT Security. He created the IT Security team six years ago and has developed a high performing department, keeping Arbella ahead of the industry. With the rise in cybersecurity threats, Ledoux and his team have responded to the challenge and work tirelessly to keep Arbella Cyber-Safe.

Chris Look has been named Director of Infrastructure. He has been with Arbella for 15 years and has led the infrastructure and release management teams prior to partnering with Ledoux in Arbella’s IT Security team. Look has been a critical in leading Arbella’s IT Incidence Management processes during critical outages.

“We are lucky to have such talented leadership at Arbella, and are proud to promote from within,” said Brady. “Karen, Mike and Chris all take great pride in their work and are committed to strengthening Arbella’s IT department. I am confident they will continue to leverage their skills in their new roles and will surely achieve continued success for themselves and their teams."


About the Arbella Insurance Group

Established in 1988, the Arbella Insurance Group ( is an A rated company by AM Best, with more than $800 million in revenue and approximately $1.8 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal’s “Best Places to Work” for 13 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships and community focus.

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For more information:
Christine Williamson
Greenough Brand Storytellers