Simply put, the Billing and Commissions department is responsible for the processing, posting, researching, and reporting of all payments paid to—and received from—customers and agents. A collaborative team with 21 employees, this department relies on teamwork and support to get the job done. They work with many other departments including Customer Service, Information Technology, and Underwriting, as well as different banks and vendors.
What They Do for Fun
The B&C team embodies the spirit of “Work Hard, Play Hard.” Although work comes first, they’ve created a fun and interactive environment that employees enjoy being a part of. From birthday and holiday celebrations in their department to company-wide events like Customer Service Week and Pink Day, they love a reason to celebrate.
Billing and Commissions, like the rest of the Operations, also takes extra steps to recognize and reward hard work. Employees and managers nominate their coworkers who go above and beyond for weekly, monthly, and quarterly recognition awards. Prizes include movie tickets, gift cards, and even $100 to use toward the department, which people have used to treat the group to things like a pizza lunch.
What You Need to Know
If you are looking for flexible hours and a great work/life balance, Billing and Commissions may be the place for you. This is a close-knit group of employees that take care of each other without being asked to. If you’re a motivated individual with an eye for detail who takes pride in your work, there’s a great career path available. Whether you want to grow into leadership position or take on a technical role, there’s something here for you! The Billing and Commissions department offers great experience in learning the business and opens up many different possibilities for the future. What are you waiting for?