Value of an Independent Agent

Picture this: you just got in a fender bender and you need to call your agent. Do you want to speak to a call center in Cleveland, or do you want to speak to an agent in your own neighborhood? Our independent agents are local experts that you can trust!


It shouldn’t take 15 minutes or less

There are many factors that go into pricing an insurance policy. Insurance is complicated. Leave it to the experts! By working with an agent, you can rest assured that you’re getting the coverage you need with all the right discounts. That way, you don’t have to worry about things like “BI Coverage” when you’re pricing a policy.

BI Coverage? What’s that?

BI Coverage is liability coverage which covers the injuries to others for an accident you’re at fault for. It covers the damages that you're legally responsible for, and provides a legal defense if someone sues you for damages. That’s a lot of big words. Can you see why using an independent agent is so important?

So what else?

Making a claim can be confusing and frustrating. It’s like getting lemon juice in a paper cut. Nobody wants that. But by working with an agent, you have an advocate who will work with you if you ever have to file a claim. They will guide you through the process and ensure that it goes smoothly. And you’ll hardly feel the sting of the claim at all.

What’s so important about being local?

Our local agents live in the same communities as you do—they know that pothole, drive through the same dangerous intersection, and deal with the same crazy weather. It’s a personal touch that the larger national carriers just can’t provide.

Where can I find an Arbella agent?

Not sure how to find an Arbella agent in your hometown? We can help! Simply go to our homepage, type in your zip code in the Agency Locator. You’ll get a whole list of local, independent agents right at your fingertips.