Arbella Promotes Dan Clough to Assistant Vice President of Home Office Claim
QUINCY, Mass., July 29, 2019 – The Arbella Insurance Group (Arbella) is pleased to announce the promotion of Dan Clough to the position of assistant vice president of Home Office Claim. Clough reports to senior vice president of claim, Joseph Salerno.
“Dan has made a significant, positive impact on our claim department,” said Salerno. “We are grateful to have had Dan as part of the Arbella family for so many years and to continue to see him excel. He is an effective leader, and his efforts in the areas of litigation and severity management and within the Subrogation organization have led to major improvements to streamline our processes.”
Clough has been part of Arbella for 26 years starting his career here as a senior claim adjuster. He was the initial claim professional handling General Liability claims as Arbella expanded its commercial lines position in the marketplace. He began his leadership career as a General Liability team manager in 1999 and was promoted to the General Liability claim manager position in 2001. Over time, he assumed responsibility for Arbella’s Worker's Compensation claim team.
In 2014, Clough was promoted to director of Home Office Claim where he assumed a greater role in the development of key strategic initiatives impacting the entire claim organization. In addition to leading Arbella’s Subrogation organization, his leadership in the areas of severity and litigation management has contributed to the improved technical skills of the front line claim professionals through the redesign of the large loss management approach. This includes the development of a dedicated Adverse Subrogation team, the implementation of new litigation triage protocols and the introduction of the Inventory Management Program which has been rolled out to all claim professionals that handle bodily injury claims.
Clough graduated from University of Massachusetts Dartmouth with dual majors in Accounting and Business Management. He lives with his wife and 3 children in Fairhaven.
About the Arbella Insurance Group
Established in 1988, the Arbella Insurance Group (www.arbella.com) is a company with more than $800M in revenue with approximately $1.5B in assets, headquartered in Quincy, Massachusetts. Arbella is a customer-focused regional property and casualty insurance company, providing personal and business insurance in Massachusetts and Connecticut, and business insurance in Rhode Island and New Hampshire. Recognized as one of the Boston Business Journal’s “Best Places to Work” for eleven consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and a positive workplace culture.
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