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Arbella Here. For Good.® Give Back Program

Providing Relief to Personal Auto Customers Amid Coronavirus Pandemic

As this time of uncertainty continues, we all face health and safety concerns and many are experiencing the added burden of financial stress. Through Arbella’s “Here. For Good.® Give Back Program,” our personal auto customers will receive a credit equal to 20% of their auto premium for three months – April, May, and June 2020.

As an Arbella customer, you can expect to see your credit applied to your bill starting June 1, 2020. If you have already paid in full, you will receive a refund check in the mail. Any new customer who purchases a personal auto policy with an effective date prior to June 30, 2020 will receive the same benefit. To receive the credit, customers must be an active personal auto policyholder at the time the refund credit is made.

In addition to this program, Arbella has suspended all policy cancellations for non-payment from April 1 to June 1, 2020. This includes waiving all fees for late payments or insufficient funds. Click here for additional information about how Arbella is here to help.

If you have additional questions about your credit, please contact an Arbella customer service representative at 1-800-ARBELLA (272-3552). Our caring employees are ready to assist you. Please note that our customer service call volumes have increased at this time and wait times may be longer than usual. Many of your questions can be answered here.

And, thank you for being an Arbella customer.

Please stay well.