In observance of Memorial Day, all Arbella offices will close at 5 pm on Friday and will reopen on Tuesday, May 31st. This includes Customer Service and the Drive-in Claim Centers. As always, if you need to report a new loss or have an emergency claim need, you may reach us by calling 1-800-ARBELLA (272-3552) or clicking here to file a claim.

Arbella Insights

Accident Forgiveness

Do you ever wish life had an “undo” button? Well, if you have Accident Forgiveness on your policy, it does! Just $45/year could save you hundreds. Add this endorsement to your policy to waive surcharge points (which can raise premium) after an accident.

Arctic Air

When you’re living in New England, dealing with cold weather just comes with the territory. Literally. Frigid temperatures throughout the Northeast are a recurring pattern every winter, and your water pipes hate it as much as you do. Potential subzero lows could lead to frozen pipes, so here are a few tips to help safeguard against them.

College Student FAQ

Insurance for your children away at school can be tricky…so, we’re here to help! Whether they’re in on campus housing or an off campus apartment, have their car at school or left it at home, we can tell you if they’re covered or need some extra protection.

Cyber Security

Most internet users know the basics of personal cyber security: use strong passwords, avoid emails from unknown or suspicious senders, and install reputable antivirus software. However, cyber criminals are constantly upgrading their tactics, so our methods for staying safe online must evolve as well.

Disappearing Deductible

The best magicians can make things disappear in an instant. When it comes to the Disappearing Deductible reward, it’s not fancy gimmicks or sleight of hand that makes it work. We’ll actually reward good driving by giving you credit so the next time you get into an accident, the deductible you owe can vanish into thin air.

Fire Pit Safety

Whether you’re at your favorite camping spot or in the comfort of your own back yard, sitting around a fire pit can be the perfect way to spend a cool summer night. But, fire pits can also be dangerous. Follow these tips to help you stay safe this summer.

Fuel Saving Tips

Gas prices are predicted to soar past $6 per gallon in 2022. The reasons behind these prices’ sharp and ongoing increase are complicated, but many ways to save are not. We compiled a list of the top tips you can use to maximize your gas mileage and decrease your pain at the pump.

Gap Insurance

A car's value starts to depreciate the second you drive it off the lot. This is where gap insurance comes in. In the event of a covered total loss, we’ll pay the difference if there’s a balance on your loan or lease. It’ll only cost about $30/year—which is significantly less than what you’re likely to get from your car dealer.

Home & Apartment Fire Prevention

Even a small house fire can have a big impact, especially now, as people spend more time at home. The damage caused by smoke, water, rescue equipment, and the fire itself can be devastating. Luckily, many fires are preventable. Our experts recommend you take action to prevent fires in your home.

Home Systems Protection Coverage

Homeowners depend on the comfort, convenience, and security their home systems provide. Most assume their home systems are protected by insurance, warranties, or service contracts, yet they’re often not. Home systems protection coverage is designed to fill these gaps.

Ice Dams

When you’re skating on a pond on a brisk winter day, or enjoying a cool glass of lemonade in the heat of summer, ice can be your best friend. However, when it comes to protecting your roof and your home, ice is your worst enemy. Like, arch-nemesis kind of thing. Like Batman and the Joker. Make sure you’re prepared this winter by following our tips to combat ice dams!

Jewelry Coverage

Accidents happen every day – it’s a part of life! You could drop a ring down the drain, break the clasp on a bracelet, or lose an earring while running errands. It happens! What doesn’t need to happen is the worry that comes from wondering how you’ll repair or replace your favorite pieces. When you schedule your jewelry with us, we’ve got you covered.

Oil Leaks

Over one-third of New Englanders heat their homes with oil, making fuel oil/kerosene the second most common form of home heating in New England. If an oil tank leaks (which happens about 120 times per year in Massachusetts alone, the costs can reach up to hundreds of thousands of dollars or more.

Pandemic-Related Shortages

Two-by-fours for $8 each. Lumber prices up 162.66% since last July. Chip shortages that could cost the auto industry $110 billion. Pandemic-related shortages and delays are affecting insurance claims.

Preventing Residential Building Fires: Tips for Building Owners and Their Tenants

A five-year report by the NFPA found that the US reports an average of 346,800 home structure fires per year. Fortunately, many of these fires can be prevented. Read below to learn about some ways building owners can prevent fires on their property.

Smoking Fires

Smoking is the number one cause of home fire deaths in the U.S., and these tragic losses are on the rise. So far this year, Arbella has seen more smoking fires than usual in homes, condos, apartments, and businesses. Thankfully, where there’s smoke – there’s an opportunity to prevent a fire.

Summer Fire Safety Tips

Nothing rings in summer like firing up the grill, making s’mores, or getting your boat back on the water. Unfortunately, these warm-weather milestones significantly increase the risk of fires—and not always in the ways we expect.

Protecting Your Home from Water Damage

Ground water, melting snow, and heavy storms put many New England homes at risk for water in their basements. Luckily, many of the homes most at-risk are equipped with sump pumps. Sump pumps are drainage devices that clear water from basements and crawl spaces. They save countless homes from water overflow every year, but may require lots of upkeep and attention to work properly.

Umbrella Insurance

With umbrella insurance, you can have the peace of mind that comes from having additional coverage over and above your homeowners insurance, and in certain cases your car insurance. When those policies are not enough to cover the costs of a serious situation, an umbrella policy protects your personal assets, like your home and investments from exposure.