If you’re insured in Massachusetts, Connecticut, Rhode Island, or New Hampshire, you can pay your bill by phone in a fast and convenient way.
Make sure you have your insurance policy number and credit or debit card number or checking account number and bank routing number.
Write down your confirmation number, which you will receive at the end of the call, for future reference.
| State | Insurance Type* | Pay by Phone Number | Forms of Accepted Payment** |
|---|---|---|---|
| In Massachusetts | 1-800-999-0292 |
E-checks Debit Card Credit Card |
|
| In Connecticut | 1-888-472-9842 |
E-checks Debit Card Credit Card |
* For all other types of insurance, including an umbrella policy, please contact your local Arbella independent agent to make a payment.
** A transaction fee of $3.50 will apply per payment.
| State | Insurance Type* | Pay by Phone Number | Forms of Accepted Payment** |
|---|---|---|---|
| MA, CT, RI & NH | 1-800-999-0579 | E-checks |
* For Workers Compensation, please contact your local Arbella independent agent to make a payment.
** A transaction fee of $3.50 will apply per payment.
Payments made by phone will apply to your insurance policy within 24 to 72 hours.
Below, you’ll find information on when you can expect your payment to post to your insurance policy.
| State | Type of Policy | Payment Processing Time |
|---|---|---|
| MA |
Payments made before 4 pm Monday through Friday will post to your policy the same day. Payments made after 4 pm and on weekends will post to your policy the next business day. |
|
| CT |
Payments made before 4 pm Monday through Friday will post to your policy the next business day. Payments made after 4 pm and on weekends will post to your policy within two business days. |
| State | Type of Policy | Payment Processing Time |
|---|---|---|
| MA, CT, RI & NH |
Payments made before 4 pm Monday through Friday will post to your policy within two business days. Payments made after 4 pm and on weekends will post to your policy within three business days. |
